Privacy Policy

K and K Media (Pty) Ltd Privacy Policy

Introduction

K and K Media (Pty) Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information we gather from visitors to our website and users of our services.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

1.1. Personal Information

• Contact Information: Name, email address, phone number, postal address, and other similar information.
• Account Information: Username, password, and other information necessary to access certain features of our website or services.
• Payment Information: Credit card details, billing address, and transaction information when you purchase our services or products.

1.2. Non-Personal Information

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you use our website, products, and services, including pages visited, time spent on the site, and navigation paths.

1.3. Cookies and Tracking Technologies We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. Cookies help us enhance your user experience, analyse site usage, and provide targeted advertising. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide and Improve Our Services

• To fulfil your requests for products and services.
• To process transactions and send related information such as confirmations and invoices.
• To provide, maintain, and improve our website and services.

2.2. Communication

• To communicate with you about our services, updates, and promotional offers.
• To respond to your inquiries and provide customer support.

2.3. Marketing and Advertising

• To send you marketing communications, where permitted by law.
• To show you targeted advertisements based on your interests and interactions with our website.

2.4. Legal and Compliance

• To comply with legal obligations, resolve disputes, and enforce our agreements.
• To detect, prevent, or investigate fraud, abuse, or other illegal activities.

3. How We Share Your Information

We may share your personal information with the following parties:

3.1. Service Providers We engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These providers have access to your personal information only to perform their functions and are obligated to protect it.

3.2. Business Partners We may share your information with trusted business partners to offer you certain products, services, or promotions. We require these partners to agree to use your information in a manner consistent with this Privacy Policy.

3.3. Legal Requirements We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4. Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1. Access and Correction You have the right to access, correct, or update your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below.

5.2. Opt-Out of Marketing Communications You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that you may continue to receive non-promotional communications, such as service-related emails.

5.3. Cookies and Tracking Technologies You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

5.4. Data Portability You have the right to request that we transfer your personal information to another data controller, where feasible.

5.5. Deletion You may request that we delete your personal information, subject to certain exceptions provided by law.

6. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. If we do so, we will ensure that appropriate safeguards are in place to protect your information, in accordance with applicable data protection laws.

7. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies before providing them with your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this policy, we will notify you by email (if you have provided one) or by posting a notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

K and K Media (Pty) Ltd
526, 16th Road, Constantia Office Park, Midrand, Randjespark, Johannesburg, Gauteng
Tel: +27 11 312 2206